Privacy Policy

At Pickora, we respect your privacy and are committed to protecting the personal information of our customers.

  1. Information We Collect

When you visit our website, create an account, place an order, contact us, or use our services, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Payment-related information
  • IP address, browser, device, and website usage information
  1. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.
  • Provide order confirmation and tracking updates.
  • Process returns, replacements, refunds, and cancellations.
  • Provide customer support.
  • Prevent fraud and unauthorized transactions.
  • Improve our website, products, and services.
  • Send service-related communications and, where permitted, promotional communications.
  1. Payment Information

Payments may be processed through third-party payment gateways or payment service providers. Pickora does not intentionally store complete card, UPI PIN, CVV, or banking passwords on its website.

Payment providers may process information according to their own privacy policies and applicable laws.

  1. Sharing of Information

We may share necessary customer information with trusted service providers where required to complete an order or provide our services, including:

  • Courier and logistics partners
  • Payment service providers
  • Website and hosting service providers
  • Customer support and technology service providers

We may also disclose information when required by applicable law or a lawful request from government or regulatory authorities.

We do not sell customers’ personal information for money.

  1. Cookies and Website Data

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and provide relevant services.

You may control certain cookies through your browser settings.

  1. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no method of transmission or electronic storage is completely secure.

  1. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

  1. Customer Rights and Requests

Customers may contact us regarding correction, updating, or deletion of their personal information, subject to applicable law and legitimate record-keeping requirements.

  1. Third-Party Links

Our website may contain links to third-party websites or services. Pickora is not responsible for the privacy practices of third-party websites.

  1. Children’s Privacy

Our services are not intended to knowingly collect personal information from children except where permitted by applicable law and with appropriate consent where required.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this website with the revised date.

  1. Contact Us

For any privacy-related questions or requests, please contact:

Pickora
Email: vrazz858204@gmail.com
Phone: (+91) 8582042959

Last Updated: August 2026